Did you know that you are entitled to a refund for a late delivery, only if a refund request is submitted with your courier within 15 days?

Courier Cashback performs a multi-point check on each individual shipment in order to find any potential refund credits including: late delivery, duplicate charges, residential surcharges and more.

Courier Cashback covers all possibilities and includes the most sophisticated lost and damaged claim filing service available.


Lowering your shipping costs just got easier

Secures every refund

A comprehensive inspection is performed on each courier shipment, which highlights all discrepancies and then immediately files a claim to either FedEx, DHL or UPS.

Getting started is so easy

Courier Cashback seamlessly integrates with your existing process. No need to update passwords, add accounts or make any changes to your FedEx, DHL or UPS accounts.

Designed to save money

Every action taken by the Courier Cashback software is designed to secure refunds with the sole intention of lowering your shipping costs.

Bank level security

The team behind Courier Cashback have decades of experience building enterprise-grade software with bank-level security that's been hardened by third party penetration testing in order to keep your information secure.

Courier Cashback helps you
save up to 10%
on your courier bills

  • Our leading-edge software performs all the work whilst you collect the savings.
  • Save valuable time by not having to contact your couriers to initiate & chase all types of claims.
  • No change required to your existing processes.
  • No additional work required for anyone on your team.
  • No upfront fees required, only a percentage service fee.
  • 100% of the refunds are secured within your shipping account.
  • Greater visibility on all your courier shipments and pricing.
  • Make informed decisions by utilising comprehensive interactive reports designed by logistics professionals.
  • Risk free as refunds are banked directly into your courier account.
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Increased Visibility &
Secure Payment

  • Great visibility on any phone, tablet or desktop computer.
  • Peace of mind with secure credit & debit card storage within STRIPE
  • Easy to manage shipping accounts while you focus on your business
  • Courier Cashback Autopay applies payment to all invoices generated
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The Courier Cashback software performs a multi-point check on each individual shipment in order to find any potential refund credits including late delivery, duplicate charges, residential surcharges and more.
Courier Cashback covers all possibilities and includes the most sophisticated lost and damaged claim filing service available.
All services are delivered on a performance basis and a percentage service fee is applied for utilising the software. The percentage fee is only payable once you have received the refund directly into your courier account.

1Create an account

Creating an Account only takes two minutes, and we only require minimal information to complete the process. No payment card details are required at the time of registering your account.

2Once registered

Upon registration, the Courier Cashback software immediately begins to audit your shipping accounts and automatically files any valid refund claims for the previous 15 days.
Any valid claims are then automatically submitted and their progress tracked.
Successful claims are then automatically refunded back into your FedEx, DHL & UPS accounts and will appear in the form of a credit on your courier account.
Going forward, Courier Cashback verifies the amount of each refund and reports weekly on the savings delivered.

3You save money

Courier Agreements & invoices are complex documents and not all shippers are made aware of what refunds they are entitled to claim back from their courier and are potentially losing out on up to 10% savings on their total shipping bill.
The Courier Cashback platform is designed to automate the refund process and therefore safely secures our clients refunds.

Core services

Automated tools that work together to deliver refunds back to your courier accounts.

Shipment auditing

A comprehensive audit is performed on each shipment.

Claim submission

Claims for refunds are submitted to FedEx, DHL and UPS automatically.

Claim verification

Refund claims submitted are tracked throughout the review process.

Manifest tracking

Each shipping label is monitored to ensure shipment.

Shipment voiding

Unused shipping labels are voided after 30 days automatically.

Online billing

Secure and easy payments can be made using credit or debit cards.

Weekly reporting

Clear and simple reports show auditing related activities.

Interactive reporting

Make informed decisions by utilising comprehensive interactive reports designed by logistics professionals.

Lost shipment claim management

File claims for shipments lost in transit automatically with AutoFile.

Damaged shipment claim management

File claims for shipments lost in transit automatically with AutoFile.

Carrier agreement optimization

Client savings of up to 30% have been achieved through contract engineering.

Supply chain experts on demand

Over 25 years of supply chain expertise is only a phone call away.

Pricing and terms

All courier refunds secured by the shipment auditing software are subject to a percentage service fee once Courier Cashback has secured refunds directly back into your shipping account.
The Courier Cashback service fee can be paid via a credit or debit card which are securely stored within your Courier Cashback account.
It's that simple!

Faster Refunds

Our leading-edge software automates all the work.
Each shipment is being continually audited and all valid claims are filed with the relevant courier within minutes.
This leaves you to focus on your business without the hassle of checking for potential claims, chasing filed claims & auditing complex courier invoices.

Agreement Optimisation

Utilising the Courier Cashback Carrier Agreement Optimisation service allows you to re-negotiate your terms and pricing with your courier.
Client savings of upto 30% have been achieved.
Details of this service are available on request.

Help Centre

Over 25 years of supply chain expertise is only a phone call away.
Should you require any support, advice or just need an informal chat about our services, please do not hesitate to call our freephone number to speak to our customer support team on
0800 001 6103

Our customer support team will be more than happy to assist you with any queries you may have.
Call us on FREEPHONE
0800 001 6103

Get the refunds you deserve

Courier Cashback is ready to lower your shipping costs.

34

Refunds

14

Billing mistakes

20

Late deliveries

820

Shipments

What our customers say

Hundreds of businesses have collectively saved millions with the Courier Cashback Shipment Auditing Platform. Courier Cashback works for businesses of all sizes, including small businesses, large enterprises and governmental agencies to lower total shipping spend.